Frequently Asked
Questions & Answers

Yes, 100%. ReffersPay is completely free to install from the Google Play Store with no upfront registration fees, hidden maintenance subscriptions, or investment mandates. You earn rewards and cashbacks directly for everyday actions like utility payments and simple tasks.

Aadhaar Enabled Payment System (AePS) allows any bank account holder whose Aadhaar is linked to their bank account to withdraw cash. The customer provides their Aadhaar number, selects their bank name, and verifies their biometric fingerprint on an authorized RD biometric scanner (Morpho, Mantra, etc.). Once approved by NPCI, the retailer hands over cash and receives an immediate wallet credit plus commission.

Commissions are credited in real-time instantly to the merchant's FinCorp digital wallet upon successful transaction completion. Retailers can transfer these funds directly to their registered bank account anytime 24x7x365 via instant IMPS payout without lock-in periods.

BBPS transactions are settled in real-time. Instant payment confirmation and a verified BBPS Transaction Reference Number (TRN) are generated within 2-3 seconds. FASTag recharges reflect immediately at toll plazas, and electricity discom receipts are confirmed instantly.

For individual users, the minimum wallet withdrawal threshold is just ₹50 via UPI or direct bank transfer. Withdrawals are processed instantly through automated IMPS rails once KYC verification is completed.

In accordance with Reserve Bank of India (RBI) digital wallet regulations: Basic utility payments and tasks can be started with minimum mobile verification. For bank cash transfers, retail franchise operations, and large monthly volumes, digital Aadhaar OTP paperless KYC and PAN verification are required.

Merchants can apply directly via our Partner Onboarding Portal or through our contact desk. Upon instant online business verification, a pre-configured 4G multi-lingual Soundbox with all-in-one UPI QR standee is dispatched to your store address within 3-5 business days.

ReffersPay operates on an ISO 27001 and PCI-DSS Level 1 certified cloud infrastructure located exclusively in India. Biometric fingerprint captures are signed with UIDAI public keys inside the certified hardware device and never stored on local servers. All network traffic is encrypted using military-grade AES-256 and TLS 1.3 protocols.